Refund Policy

Introduction

At RingingNow Distribution Services, we are committed to providing our clients with the highest quality loan services. We understand that circumstances can change, and you may need to request a refund for the services provided. This Refund Policy outlines the conditions under which refunds will be considered and processed.

Eligibility for Refunds

Refunds may be granted under the following conditions:

  1. Service Cancellation by Us: If RingingNow Distribution Services cancels your loan service application before approval and disbursement, you are eligible for a full refund of any fees paid.
  2. Service Cancellation by Client: If you decide to cancel your loan application after submitting it but before approval and disbursement, you may be eligible for a partial refund. The amount refunded will be determined based on the stage of the application process and any administrative costs incurred.
  3. Service Error: If there was an error on our part that led to an incorrect loan service or disbursement, you are entitled to a full refund of any fees paid.

Non-Refundable Fees

Certain fees are non-refundable, including but not limited to:

  • Fees for services that have been completed and disbursed.
  • Administrative fees incurred during the loan application process.
  • Late payment fees and penalties.

Refund Request Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at info@ringingnow.com to request a refund. Please include your loan application number and a detailed explanation of your request.
  2. Review and Verification: Once we receive your request, our team will review it and verify the details. We may contact you for additional information if necessary.
  3. Refund Approval: After verification, we will notify you of the approval or denial of your refund request. If approved, the refund will be processed within 10-15 business days.
  4. Refund Disbursement: Approved refunds will be credited back to the original payment method used at the time of the transaction.

Important Notes

  • Refund requests must be made within 30 days of the service cancellation or error discovery.
  • Refunds will be processed in the same currency as the original payment.
  • We reserve the right to amend this Refund Policy at any time. Changes will be posted on this page and will become effective immediately.

Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact us:

RingingNow Distribution Services
Email: info@ringingnow.com